This message indicates that the user cannot access AppSource.ĪPP ERROR: This app could not be started. Verify firewall settings.'Catalog' refers to AppSource. If these steps did not resolve the issue and your company allow it, you can also try to download the software on a PC that is not behind Proxy restrictions (such as at home), otherwise please Contact Us.The following table lists common error messages that users might encounter and steps that your users can take to resolve the errors. When asked if you would like to delete the history of the Web sites you have visited, click OK.
Under History, click Clear History and then click Yes. Click OK (multiple times) until the General tab is displayed. When asked if you would like to delete all the cookies you have selected, click Yes. Click Edit to open the menu and then click Select All. Under Temporary Internet Files, click View Files. Then, set the size of the Temporary Internet Files folder to a size larger than the intended download. Under Temporary Internet Files, click Settings and then select the Every visit to the page box to remove temporary Internet files each time you access the VLSC Downloads page. Under Temporary Internet Files, click Delete Files and then click OK to delete the cache of temporary Internet files from your system. Click Tools and then click Internet Options to access the Internet Options window. To clear the cache (in Internet Explorer): Resolving errors when downloading software from the VLSCĪ frequent resolution to download issues is to clear temporary Internet files and history from your system. Double-click the file to launch the installation wizard when you are prepared to install the software. Click Save if you do not want to install the file immediately. Click Run if you want to install the file immediately after the download has completed. The File Download – Security Warning window opens and displays the message: Do you want to run or save this file?. 
Confirm the settings you selected and then click the Download icon to begin downloading the product.
Select the Language and Operating System Type.In Download Settings, select Web Browser as the Download Method.The Download Settings drop-down box opens. Click the Download link for the product you want to download.Use the filters on the left to narrow your product search by category.
Click Downloads and Keys on the top navigation bar to view a list of products based upon your license entitlements. To download software products from the VLSC using only your web browser (that is, without Download Manager):
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